Handle Without Care

We order cat food and things on-line just because it's easier to find things that Moot can eat*.

This is how our latest delivery arrived. I quite like the fact that someone wearing dirty shoes stamped on it before it got that green-passed-quality-assurance-tape wrapped round it.

Inside various tins were squashed, packets ripped and some packaging busted. So an E-Mail was sent to zooplus.de telling them that this is the third package from them that has arrived in damaged in condition and really, it's not good enough. This is one of the photos that were taken to send to them if they wanted to see what we meant.

They sent an E-Mail back "Sorry, here's a voucher for 5 Euro".

It's a Shame that there was more than 8 Euros worth of stuff damaged though.

So another E-Mail sent -

"Dear Zooplus.de,

shove your voucher where the sun doesn't shine.

Love + Kisses,

Auslaender"

Obviously it was in German and not in Englisch. But we won't be sending them any more orders.

*Moot has diabetes and shouldn't eat normal cat food, so we buy nice stuff for him.