The Shonky-Wonky Tree

It's almost as mad as the Singing Ringing Tree.  This is another of those we'll get round to it projects.  The poor tree needs to be transplanted or put out of its misery.  This is no way to grow.

Friday.  That was a bit full on.  It's just after 8 and now I can stop.

A phone call was made about the busted drawer.  No problem to send me a new part, it's just that it will take two weeks.  I can get a whole desk in 2 days, but one bit of it takes two weeks.  Ok.  Thanks.

And they told me my lamp would arrive today.

And it did.

So I started to build it. And discovered that one of the nuts for a bolt was mssing.  So back on the phone* :-

Here:  There's a nut missing.
There: Oh?
Here:  I need a replacement.
There: Oh?
Here: I'd quite like it soon
There: I could send you a bag of twenty of them.
Here: I only need one.
There: Oh.  Then you'll have to send the entire lamp back.
Here:  Das ist bescheuert. (Polite way of saying "you're f****** kidding).
There: Or you could buy a nut from a shop and we'll give you 20 Euros?
Here: I'll buy a nut.  Send me the money.  We'll never see each other again.  And we shall never speak of this.

So I'm about 19 Euros up on the deal.  The lamp looks fine and I'll not be buying anything from otto.de ever again.

I will get round to commenting tomorrow.  Tonight is an Urmelhose Evening.  I need an empty brain for that.


* To hear the message "this helpline to help you only costs 20 cents per minute from a landline".  To which I would like to ask "why am I paying to tell them about their mistakes?"  You might think "Surely that should be the other way round?"  And I will tell you "Welcome to customer service in Germany.  Where you should be glad you could order something, now be prepared to pay for other people's mistakes."

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