How did 'we' allow this?

Truro Cathedral, constructed of sandstone has just had all three spires repaired. Despite being completed in 1880 the stone is so soft it has crumble, especially around the statuary.

How did the planners, for want of a better description, allow the construction of the monstrosity on the left, part of the Council Offices when it would obviosuly be part of the first view of the city that many visitors will experience on their arrival?

Nurse! The screens, I feel a hissy fit coming on!!!