EileenGill

By EileenGill

Gotta Laugh!

Received a nasty letter from HMRC today - the tone of which left me quivering. Trembling I checked calculations, bank statements, payments made and receipts from them after which I felt indignant and aggrieved and so set about phoning them. Of course initially I didn't get connected to a human I got connected to some form of automated service involving voice recognition. So, it went through a series of questions - name, rank, serial number, date of birth, height (well it didn't actually ask that one) and repeated every answer back to me. I answered with a clipped voice each time and though I knew that was futile I did feel it was needed. I did wonder though if there was some HMRC person listening in and giggling at my response. Anyway, take what they get in my letter of complaint. I did have to laugh at myself with that machine though ...... oh but I do hope I didn't hurt its feelings.

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