The Approach

Clackmannanshire Bridge, Kincardine-on-Forth. Wacky Race track at busy times.

Needed some fresh air out here after spending 45 minutes online on a 'Live Chat' trying to upgrade our contract phones. This was their recommended and quickest method they said. What a farce. Ended up cancelling one contract completely because they couldn't match anywhere near another offer I'd found, and unable to upgrade another because I couldn't remember the second and fourth letter of a long deceased pet guinea pig's name (the operator then sent a code to the handset that I'd already said was 15 miles away, and asked if I could read it back to him. Yeah, wait 'til I go change in that telephone box over there...). Still, Rocky, for that was his given name, signed off with a cheery "Wish you a marry Christmas" after losing a long term customer for the sake of a few pounds and a few Gigabytes of data. Very frustrating.

Four days 'til the holidays now.

#aroundtheforth