Working Together
Creative work will increasingly involve people working in teams which combine members with different skills and backgrounds. These teams are more effective when people can trust fellow team members to play their part. In low-trust organisations, people will tend to hoard knowledge and only share ideas formally through memos and when requested. In high-trust organisations, people are more likely to bestow their knowledge on one another and develop joint understandings of problems and their solutions. Trust and co-operation will be vital to the work cultures of the future.
- "Living On Thin Air" Charles Leadbeater (1999)
The problem solving skills of the I.T. Department's support team are second only to their willingness and grace in taking on all our silly and serious difficulties be they hardware or software (or brain wear) generated. These lovely people make it easier for me to do my job in the classroom, and I hope that I say 'thankyou' often enough.
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