call someone who cares

wish i could. this is my dead phone - trying to get it replaced while traveling, which is no easy task with at&t. hours on the phone (not mine of course) with reps, customer service, and so forth, then driving over 100 miles in total to find someone who will replace free of charge (per our corporate agreement) but still no phone. i'm by no means a gadget-guru, but when stuff for work fails, i like to get it replaced post-haste.

suppose i'm just cranky - my 4a start turned into a 2:30a start, and after those lovely two hours of sleep, we still sat in waiting at the factory until 5:30a to actually begin - finished at 7a in time for a quick nap, then to a 10a meeting.

definitely ready for sleep tonight.