fennerpearson

By fennerpearson

And on the subject of communication...

So, I didn't mention yesterday that in the morning, I drove across to Old Trafford, dropped my car off at the dealership for a service, and walked home. 

I told them was free until four to collect the car, otherwise I'd come back in the morning, but I needed the car by midday today (if they decided to make use of the extra time). 

In the end, they rang me about twenty past four, yesterday afternoon, to say it would be available to collect between nine and ten today. And that was fine; it was already too late to collect if it had been ready, yesterday.

Anyway, I set off at about half-past nine, this morning, to walk the couple of miles across to the dealership. At ten o'clock sharp, they rang to say the car would not be ready until tomorrow. 

As I was only five minutes away, I went in anyway and spoke to the service manager, calmly explaining what has happened and just how this messed up my plans (and how cowardly it was of the service department to get the young woman on the front desk to ring me to tell me what was going on).

He seemed receptive enough - he didn't really have a leg to stand on - so having had my say, I walked back home. 

On a more cheerful note: today's photo. I love this bit of tramline, just before it crosses Trafford Road onto Merchants' Quay. It reminds me of the 'wildlife corridors' that go into London along the train lines. 

And, actually, even though my plans were thrown into disarray, I had a nice afternoon and evening with the Minx, so all was well, really. 

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