nothing to smile about

I purchase a book from a well-known online retailer.  I get an email to say it's out for delivery between 8.00am and 9.00 am today and sure enough, a package pops through the letter box at 8.20am.

I rip it open in delicious anticipation to find ...... a packet of teeth-whitening paste.  I am promised that if I apply the paste to my teeth, I will be the owner of a dazzling smile.

I check the address label - sure enough, it's my name and address.  I then notice that there's another address label underneath.  I gently peel it back ..... so Zara in St Albans .... I guess you're not the only one not smiling.

I arrange to send the package back - I click the 'reason for return' button - ordered a book, received a dental hygiene product - and wonder what the delivery-bots will make of that.

If you're thinking that I should have gone to a proper bookshop, I couldn't because this particular book is only available online from this one retailer.