Pain in the *ss PC

I do most of my work on a Mac but I have a Dell XPS 2in1 machine too. It's only 10 months old and upgrading to windows 11 about two months ago broke some of the drivers (mainly the touchpad).

I finally got in touch with Dell customer services and they went through everything I'd already done to try and fix it with no success.

They then sent an engineer to me who replaced the touchpad, whole top carbon plate of the machine as well as the speaker board.

After nearly two hours the thing was looking all pristine but the touchpad is still not working properly. I knew it was a driver issue and not physical but at least Dell are going through the system which they have trying to solve issues.

I have since spent an hour or so trying new/old/custom drivers and got it back to almost pre-problem working and hopefully with a bit more digging I can stop hassling Dell, but only if it's 100% done.

This was a very expensive machine and you'd think they'd keep it up to date for at least it's warranty period ;)

It's so frustrating for manufacturers of computer parts to have to modify their software and code to keep inline with windows updates....seems to happen a lot less with Macs.

Mr Bo Hingles

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