Frustrating day!

Wednesday , so I supported my daughter at hydrotherapy, as usual this morning. She was really struggling and her pain is very bad atm. We spent the whole afternoon waiting in for a phone call from the gp. It never came , I finally phoned to check and was told that she had been ‘taken off the list’. No apology or explanation. She has apparently been added to a list for tomorrow, so fingers crossed!
I always try to see the point of view from the ‘other side’ and can appreciate staffing issues etc. However, I do think that a phone call to update us on what was happening would not have gone amiss!