Bed Shopping

We need a new bed and have done for quite a while and we've started looking seriously now. Today we thought we'd found what we wanted with matching base, mattress and headboard, right size (bit bigger than our current bed) and the right mattress specifications, but when we went to enquire about delivery possibilities were told the bigger size doesn't come in that combination.   Mmmm, why then had her colleague said it was all possible just 30' before ?  Then when we left the car park with our little rented 'city car' we had to pay parking, despite being pretty sure we hadn't been in the shop for 3 hours but we didn't have time to question it as the shop was closing.    Still, we're nearer to knowing what we want now.  Another day, another shop this afternoon.