Feeling Disconnected!
1.30pm (Yesterday) - That’s when it all started!
The office suddenly went silent before a loud “F*@k” was let loose.
The silence was due to the broadband and phone connectivity going down, killing the radio and any phone activity. The “F8@k” came from JJ as the online game she’s addicted to crashed!
4.30pm - Half hourly calls to our provider and frequent requests to switch server thingies off and on again made little difference, we headed home none the wiser.
8pm - Message from Bossman K, if it’s still not fixed in the morning just work from home. That’s great Bossman K but………
a. Unless I go in, how do we know it’s not working?
b. My laptops in the office!
c. I need to be there in case engineers need access!!
7.45am (Today) – Still nothing.
8.00am – Provider confirms an engineer is being assigned to investigate as nothing further can be done remotely........ No Shit Sherlock!
8.15am – Set mobile up to act as a wifi hotspot for my laptop but due to intermittent connectivity problems the line can suddenly go d………………………..
8.20am - ……………….ead before returning and any unsaved documents gone!
9.00am – disaster, coffee machine has gone on the blink.
10.30am – Provider’s customer service advisor calls to ask why I marked them down in a couple of categories on yesterday’s performance review!!
10.40am – Provider’s customer service advisor now fully understands why and will make sure the problem’s escalated and I’ll get updates every half hour.
12.00pm – Knock water bottle over, emptying entire contents over desk and chair!
12.01pm – Phone rings as I’m in the kitchen getting paper towels, in my haste I rush back and sit on a soaking wet chair!
12.02pm – Good news says the provider, it looks like the fault is due a breakage on our dedicated, highly expense fibre optic line. An engineer will fix it as soon as they’ve located the breakage.
12.03pm – Bad news, the breakage could be anywhere between Crawley and Livingston, we’ll update you in 90mins.
12.04pm – YOU MUST BE F…………………………………………………………………………
Comments
Sign in or get an account to comment.