I hate BT

My Broadband is a joke so I got in touch with BT and told them no more money until it was sorted. Then the bloody man from Bombay phoned! after the usual delightful linguistic contortions, he finally said there was a fault in the damn exchange! When were they actually planning on telling me this,. Also we can't get superslow speeded up broadband cause the bloody cabinet is over capacity!  He said in between mouthfuls of food they would phone in 48 hours! I'm not holding my breath on that one! They are a bunch  of thieving bar stewards!