Collecting Moments

By AudreyJ

I'm Reading

But not a book.

It's my new phone case, which I received for free from Apple because of the aggravation I went through after the latest iOS update, I was on the phone to them for over 2 hours, and they tried everything to help but turned out it was through no fault of theirs that I had the problem of not connecting to wifi after the update, all that was needed was a factory reset on the router!! Oh course it took at least 24hrs to figure that out, as I had reset it a few times but not a factory reset.

When I got back to the advisor, to say all was ok now, I was offered either a phone case or charger for my aggravation which was a lovely surprise and I must say I love my case, especially the leather smell it has.

So big thanks to Apple for looking after their customers above and beyond.

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