My computer saw light again

thetasteofapear: i'm an amateur, i don't know what to do.
on-line support: you have to understand you are an amateur, do what i tell you.
t.: ok, i get it, so this is my problem, where do we start?
o.: go to our site
t.: i did it and i accomplished all af the missions you assigned, techno-master, but still no results.
o.: you have to understand you are an amateur, do what i tell you.
t.: ok, i'm ready.
o.: go to our site.
t.: ...
o.: did you go to our site?
t.: (falls from his chair)