Little Boxes

The Surface has developed a fault, and has to go back to Microsoft.

I wrapped it all up like this, before realising that they had noted down the serial number incorrectly: two digits reversed and thus interpreted as a different (lesser) model.

So, after an online chat, it all had to be unwrapped, paperwork swapped, wrapped up again, new UPS label printed and collection rescheduled.

What a palaver.